Products
Three products. Three operational problems.
FlowPilot automates customer conversations. FlowMerchant helps e-commerce merchants run and grow. FlowShip runs shipping and last-mile operations. Different customers, different problems, one company.
- For
- Businesses that talk to customers
- Solves
- Customer questions, leads and orders handled by hand
- For
- E-commerce merchants
- Solves
- Running and growing an online store without clear visibility
- For
- Shipping offices and couriers
- Solves
- Shipments, handoffs and COD tracked in notebooks and chats
Find yours
The products
Who each one is for, and what it solves
Each product is built for a different customer. Read the one that matches your business.
Customer Operations
- Who it’s for
- Businesses that talk to customers: e-commerce, retail, services, clinics, real estate, education and more.
- The problem
- The same questions all day, leads and orders slipping away between messages, and conversations scattered across apps.
- What it does
- AI that answers customers on WhatsApp and takes orders, so your team can focus on the conversations that need a person.
- Available now
- WhatsApp automation, AI auto-replies and order taking
Merchant Operations
- Who it’s for
- E-commerce merchants and online businesses.
- The problem
- Running and growing a store without clear visibility on what shoppers want, what’s in stock and what’s working.
- What it does
- AI-powered tools to operate, optimize and grow an online business, starting with product recommendations.
- Available now
- AI product recommendations and homepage personalization
Shipping Operations
- Who it’s for
- Shipping offices, courier companies and last-mile operators.
- The problem
- Shipments, handoffs and cash on delivery tracked in notebooks, spreadsheets and WhatsApp groups.
- What it does
- Operations software that gives every shipment a clear status and reconciles COD cash.
- Available now
- Shipment management and COD reconciliation
Which one is for me?
Pick by the problem you have
Each product stands on its own. You don’t need the others.
| If you… | Use | Why |
|---|---|---|
| Run an e-commerce business |  FlowMerchant | FlowMerchant is built to operate, optimize and grow an online business. |
| Want to automate customer conversations, in any industry |  FlowPilot | FlowPilot handles conversations on WhatsApp and social channels for any business that talks to customers. |
| Run a shipping office, courier company or last-mile operation |  FlowShip | FlowShip handles shipments, COD and operations for logistics teams. |
An e-commerce business that also wants to automate customer conversations can add FlowPilot. Still unsure? Book a demo.
At a glance
How the three products differ
Anything not listed under Available now is planned, and is not available yet.
| Product | For | Problem | Available now | Coming soon |
|---|---|---|---|---|
| FlowPilot | Businesses with customer conversations | Manual replies, lost leads | WhatsApp automation, AI auto-replies, order taking | Instagram and Messenger, human handoff, follow-ups, unified inbox, lead qualification |
| FlowMerchant | E-commerce merchants | Limited visibility on the business | AI recommendations, homepage personalization | Demand forecasting, smart inventory, analytics |
| FlowShip | Shipping offices, couriers, last-mile operators | Shipments and COD tracked by hand | Shipment management, COD reconciliation | Office handoffs, operational alerts, performance dashboards |
Book a Demo
Find the FlowMerce product for your business
Tell us what your business does and the problem you want to solve. We’ll show you the product built for it.